Compliance Refresher: Why Text Messaging Is Still Risky Post-Facebook
The Supreme Court’s decision in Facebook v. Duguid changed many aspects of Telephone Consumer Protection Act (TCPA) compliance.
The Supreme Court’s decision in Facebook v. Duguid changed many aspects of Telephone Consumer Protection Act (TCPA) compliance.
The long, unusual saga of President Joe Biden’s attempts to fully staff the Federal Communications Commission (FCC) has taken another unexpected twist with Gigi Sohn’s announcement that she has withdrawn her nomination to fill the long vacant fifth commissioner seat.
We recently hosted a webinar entitled Exploring FCCs Proposed Regulations on Text Messages and Lead Generation, moderated by Contact Center Compliance’s Chief Product Officer, Isaac Shloss. Our guest—Eric J.
On Wednesday, February 22, Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel proposed new rules about text messages and lead generation that could have significant consequences for the telemarketing industry.
Earlier this month, a magistrate judge allowed a Telephone Consumer Protection Act (TCPA) complaint filed by a notorious serial plaintiff to move forward to trial despite evidence potentially indicating that his claims were manufactured. This decision demonstrates the risks that these sorts of serial plaintiffs pose.
Once again, there are a number of notable stories from the past month relating to Telephone Consumer Protection Act (TCPA) compliance, Florida Telephone Solicitation Act (FTSA) compliance, and call deliverability that are worth gathering in one blog post.
State Restricted Do Not Call Dates
February 20, 2023 – Washington’s Birthday
February 21, 2023 - Mardi Gras
Canadian Restricted Do Not Call Dates
February 20, 2023 – Family Day
* George Washington's and Thomas Jefferson's Birthday
** Statutory, not enforced
***Presidents’ Day
****Washington and Lincoln Day
Real estate franchisor Keller Williams agreed to settle a Telephone Consumer Protection Act (TCPA) class action for $40 million. The settlement is in response to complaints covering a wide variety of alleged violations—National Do Not Call (DNC) Registry violations, internal DNC list violations, prerecorded voice violations, and automatic telephone dialing system (ATDS) violations.